Returns & Refunds

At AirPalm, we value your satisfaction and stand behind the quality of our products. Our 60-day refund and return policy is designed to provide you with peace of mind and a hassle-free experience.Refund Eligibility:        1.      Returns must be initiated within 60 days from the original purchase date.        2.      Products must be in their original, unused condition, complete with all accessories and original packaging.Return Process:        1.      Begin the return process by contacting our dedicated customer service team at [].        2.      Provide your order number and a brief explanation of the reason for the return.        3.      Our customer service team will guide you through the return process and issue a return authorization.Refund Procedure:        1.      Once your returned item is received, our thorough quality control team will inspect it.        2.      Upon approval, your refund will be processed using the original payment method within 7 business days.Conditions for Refund:        1.      Refunds cover the purchase price of the product only and do not include associated shipping fees.        2.      AirPalm reserves the right to decline a refund if the returned product does not meet our stringent criteria.Exchanges:While direct exchanges are not currently offered, you can easily exchange a product by following our return process and placing a new order.Contact Information:For any inquiries or assistance, our customer service team is readily available at [] or via our dedicated Customer Service Hotline: XXX-XXX-XXXX.Additional Information:        1.      Warranty Information: Check our warranty page for details on product warranties beyond the 60-day return period.        2.      Returns After 60 Days: Contact us for assistance, as we may be able to provide solutions on a case-by-case basis.Thank you for choosing AirPalm—where your satisfaction is our commitment, and your shopping experience is our priority.